Samsung Washer Error Codes
Use the code as a starting point. Some problems have simple checks you can do safely, while others need model-specific electrical or mechanical diagnosis.
Before You Reset
Take a photo of the display and model label before resetting the washer. The error history can be useful during diagnosis.
Common Codes
Code definitions can vary by model, so use this as a general guide and confirm the exact model before replacing parts.
What it means
The washer is not receiving water correctly or cannot complete the fill stage.
Safe check
Confirm the water supply valves are fully open and make sure the inlet hoses are not visibly kinked.
When to call
If water supply is available but the code returns, the washer may need further diagnosis of the inlet system, sensors, wiring or controls.
What it means
The washer cannot drain water within the expected time.
Safe check
Check the drain hose for an obvious kink or restriction. If your model has an accessible pump filter, follow the manufacturer instructions before opening it.
When to call
A recurring drain code can involve the pump, blockage, wiring, pressure sensing or control system.
What it means
The washer detected that the load could not be balanced for the spin cycle.
Safe check
Pause the cycle and redistribute the laundry. Avoid washing one heavy item by itself when possible.
When to call
If the code appears repeatedly with normal loads, suspension, leveling, sensing or mechanical issues may need diagnosis.
What it means
The washer cannot confirm that the door is properly closed or locked.
Safe check
Make sure nothing is trapped in the door and close it firmly without forcing the latch.
When to call
If the door is physically closed but the error returns, the lock assembly, wiring or control circuit may require testing.
What it means
The washer is detecting an abnormal water-level or pressure-sensor condition.
Safe check
Turn the washer off and avoid repeatedly restarting cycles if the machine is filling or draining abnormally.
When to call
This usually requires model-specific diagnosis of the pressure sensing system, hose, wiring or control.
What it means
The washer detected a problem with motor operation or feedback from the drive system.
Safe check
Remove an overloaded laundry load and try one normal cycle only after the machine has stopped safely.
When to call
If the error returns, motor, hall sensor, inverter, wiring or mechanical load issues may need testing.
Safe Troubleshooting
Water valves, visible hose kinks, load balance, an obstructed door and information shown on the display.
Internal electrical testing, motor or inverter diagnosis, disassembly around live wiring or repeated faults after basic checks.
Samsung Washer Repair
See our washer repair service page or send us the code, model number and a photo for service in Toronto and the GTA.
Samsung Washer FAQ
A power reset may clear a temporary electronic glitch, but it does not repair the underlying cause. If the same code returns, further troubleshooting or diagnosis is needed.
No. Codes and wording can vary by model and generation. The model number is important when confirming the exact meaning and diagnostic procedure.
The model and serial label is usually located on the washer body or around the door area depending on the design. Sending a clear photo of the label is often easiest.
No. Repeated resets can hide useful fault history without fixing the cause. Record the code and the symptom before further diagnosis.
Book a Repair
A few quick details help us understand the appliance, the problem and what may be needed before the visit.
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